RecWell Customer Service






RecWell Customer Service
Adventures Enrollment 
Please visit the Adventures website for more information on how to enroll in classes, clinics, camps, and trips offered by Adventures.
Adventures Custom Events & Experiences
You can make an Adventures request by filling out the the Adventures Custom Events & Experiences form. 
Purchase Membership
You can schedule an appointment to purchase a membership by going to the WaitWell Portal.

UC Berkeley alumni, retirees, or emeriti may need to complete their purchase at a later time to allow for eligibility verification. Monthly memberships must be purchased online; however, our staff can help guide you through the process during your appointment.
Update Credit Card
Please go to the RecWell Online Store to update your credit card information.
Cancel Membership
To cancel a membership, please use our RecWell Membership Action form.
Facility Hours
Please visit the Berkeley RecWell Facilities webpage and select a facility on the right-hand side of the page to see the hours of operation.
Facility Rental Requests
Please fill out the Facility Rental form to make your request.
Intramurals
To contact the Office of Competitive Sports staff please submit your inquiry using this form.
Martial Arts
If you know the Martial Arts group you are interested in joining, please visit the Martial Arts Clubs and Contact page for the club contact information. Otherwise, please submit your inquiry below.
Sport Clubs
To contact the Office of Competitive Sports staff please submit your inquiry using this form.
Youth Recreation Registration
Please visit the Youth Recreation site for more information on how to register.
Report Child Abuse & Neglect
Please refer to this document for more information on Reporting Suspected Child Abuse and Neglect.
Passport Appointments
To schedule a passport appointment please visit the WaitWell Portal.
Passport Documentation
Please visit the RecWell U.S. Passport page for more information on what to bring. You may also contact us at 510-642-7796 during our hours of operation.
Passport Application
Visit the Department of State webpage for the DS-11 form. Passport forms are also available for pick-up at our facility. Forms must be completed prior to the start of your appointment.
Passport Payment
Please visit the RecWell Passport site for more information and the steps for completing your request.
Passport Processing
Please visit the Department of State webpage for more information on processing times.
Purchase Locker
To schedule an appointment for the Customer Service Center please go to the WaitWell Portal. 
Members must purchase their initial locker rental in person.
Renew Locker
To schedule an appointment for the Customer Service Center please go to the WaitWell Portal.  
You can also renew your locker online.
Youth Recreation Cancellations, Withdrawals, & Transfers
Customer Service
Please fill in the information below to open a case with the RecWell Customer Service team.
If the information above does not answer your question please fill out the form below to open a case with the RecWell Customer Service team.
Contact Information





Membership
Please allow up to 72 hours for us to review your affiliation with UC Berkeley. After verification, membership options will become available for purchase online.

Updated Contact Information




Alumni Information




Youth Recreation


Additional Information




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