RecWell Customer Service
Salesforce Record IDs (All these fields should remain hidden)
Case ID
Contact ID
Record ID
Account ID
RecWell Customer Service
What can we help you with?
Please select...
Inquiry
Adventures
Membership
Passports
Youth Recreation
Please select a topic:
Please select...
Aquatics
Adventures
Youth Recreation
Employment
Esports
Facility Hours
Fitness
Gymnastics
Intramurals
Lockers
Martial Arts
Memberships
Passports
Sport Clubs
Other
Enroll in Class
Cancel Enrollment
Custom Trips & Events
Purchase Membership
New Membership Request
Cancel Membership
Update Contact Information
Membership Card
Purchase Locker
Renew Locker
Update Credit Card
Appointments
Documentation Needed
Passport Application
Payment
Processing Times
Register
Cancellations
Child Abuse & Neglect
General Feedback
Adventures Enrollment
Please click
here
and you'll be redirected to the Adventures website for more information on how to enroll in classes, clinics, camps, and trips offered by Adventures.
Adventures Custom Events & Experiences
Please click
here
to be redirected to the Adventures Custom Events & Experiences form.
Purchase Membership
Please click
here
to be redirected to the Qless portal where you can schedule an appointment to purchase a membership.
Update Credit Card
Please click
here
and you'll be redirected to the RecWell Online Store to update your credit card information.
Cancel Membership
Please click
here
and you'll be redirected to the cancellation form.
Facility Hours
Please click
here
and you'll be redirected to the Berkeley RecWell Facilities webpage. When the page opens please select a facility on the right-hand side of the page to see the hours of operation.
Youth Recreation Registration
Please click
here
and you'll be redirected to the Youth Recreation site for more information on how to register.
Report Child Abuse & Neglect
Please click
here
and you'll be redirected to a document with more information on how to report child abuse and neglect.
Passport Appointments
Please click
here
to be redirected to Qless to make a passport appointment.
Passport Documentation
Please click
here
for more information on the documentation needed for passports.
Passport Application
Visit the
Department of State webpage
for the DS-11 form. Passport forms are also available for pick-up at our facility. Forms must be completed prior to the start of your appointment.
Passport Payment
Please click
here
and you'll be redirected to the RecWell Passport site for more information and the steps for completing your request.
Passport Processing
Please click
here
and you'll be redirected to the US Passport website for more information on processing times.
Purchase Locker
Please click
here
to be redirected to the Qless portal to schedule an appointment at the Customer Service Center.
Members must purchase their initial locker rental in person.
Renew Locker
Please click
here
to be redirected to the Qless portal to schedule an appointment at the Customer Service Center.
You can also
renew your locker online
.
Customer Service
Please fill in the information below to open a case with the RecWell Customer Service team.
If the information above does not answer your question please fill out the form below to open a case with the RecWell Customer Service team.
Contact Information
First Name
Last Name
Email
Phone
Department
Membership
Please allow up to 72 hours for us to review your affiliation with UC Berkeley. After verification, membership options will become available for purchase
online
.
Type of Member
Updated Contact Information
Updated Name
Updated Phone
Updated Email Address
Updated Address
Alumni Information
Name used as a Student at UC Berkeley
Major
Graduation Year
Please use this section to provide any additional information related to your request:
Youth Recreation
Camp Name
Camper Name
Additional Information
Case Record Type ID
Type
Subject
Description
File Upload
File Upload
For security purposes, do not include any private information in this form such as credit card, social security numbers, or private health information.
reCAPTCHA helps prevent automated form spam.
The submit button will be disabled until you complete the CAPTCHA.